Laplink Software
30-day Money-back Guarantee

Laplink makes every effort to provide top quality products and we take pride in our software line and the benefits they provide our many valued customers. There are times when a product must be returned and for that reason, if you experience a problem and have contacted our technical support team and still are unable to utilize our software, we will refund your product cost. Laplink provides a 30-day money back guarantee for current products from the date of purchase of the product(s) with technical support approval.

Technical support options are available at:

Laplink does require that you contact our technical support team to determine that the product will not function as we feel you have purchased a Laplink product with the desire to utilize the many features that we provide and we would like the opportunity to provide assistance if you experience a problem. All Laplink returns must be in good condition and include software, cables, (if applicable) Quick Start Guide and product registration. No returns will be accepted after the 30 day time-frame.

Below are answers to the most commonly asked questions. If you need further assistance, please visit

Product Return Request Form (must accompany return)